Frequently Asked Questions

High-quality cabinetry, reliable availability and strong customer support for homeowners, builders and designers. Call +1 469-628-2288 or email info@usacabinetsoutlet.com.

Yes. We are committed to quality craftsmanship, transparent pricing and dependable delivery, backed by industry experience and strong customer feedback.

You get premium construction (reinforced plywood, solid wood parts, strong enough for granite and quartz) at outlet-level pricing, often well below big box retailers, plus clear instructions and video guides to save on labor.

Big box stores often have fewer styles, higher markups and less durable construction. Explore our cabinet collections.

Yes! We are a wholesale company, but our showroom is open to the public: 3871 County Road 424, Anna, TX 75409.

Our team is available Monday through Friday during business hours. We are closed on weekends.

Need something urgent or working on a tight deadline? Call or text +1 469-628-2288 or email info@usacabinetsoutlet.com anytime. We will do our best to help as quickly as possible.

Yes. Restock dates are estimates and may change due to manufacturing or shipping schedules. The date shown on our website is updated daily, and you will get automatic email updates on restock and shipping timing.

We do not sell individual doors or parts as standalone items. If you need a replacement for a previous order, contact our team and we will find the best solution.

We use 3/4" solid wood for frames, drawer fronts, moldings and decorative parts, with cabinet-grade plywood for panels and boxes. Frameless cabinets use 3/4" plywood boxes; framed cabinets use 1/2"–3/4" plywood depending on the design.

No. We do not use particleboard in any cabinet line. Our cabinets use plywood boxes with solid wood doors and face frames for strength and resistance to moisture and warping.

Yes. Our cabinets meet CARB Phase 2 and TSCA Title VI formaldehyde emission standards.

Yes. All door hinges are 6-way adjustable soft-close metal hinges, and all drawers are full-extension soft-close.

Yes. Every cabinet line is built with solid wood frames and reinforced plywood boxes to support heavy surfaces such as granite, quartz, marble and concrete.

Base cabinets: 34.5" high and 24" deep, in a wide range of widths.

Wall cabinets: 12" deep, available in 30", 36" and 42" heights and a wide range of widths.

Exact sizes for every cabinet are listed on its product page.

Most styles come in 18", 24" and 30" widths, 84"–96" heights and a 24" depth to line up with base cabinets. Exact sizes depend on the line, so check the product page or spec sheet.

Measure each wall where cabinets will go, then mark the position and size of windows, doors and anything fixed in place.

Note the size and location of your appliances and fixtures: refrigerator, range, dishwasher, sink, microwave and hood.

Send your measurements and photos by phone or text at +1 469-628-2288 or email info@usacabinetsoutlet.com, and we will help plan your layout. Step-by-step guide: How to Measure Your Kitchen.

Yes. We offer free 2D and 3D kitchen layouts with a realistic preview of your cabinets, colors and finishes, so you can see your kitchen before you buy.

Send us your measurements and photos and our team will prepare your design.

Yes. Sample doors are $39 each with free shipping. Order them from our Cabinet Samples page to see the finish, color and quality in person before placing your full order.

Samples do not count toward the $1,999 minimum order.

All cabinets have finished interiors, but the interior color may not match the face frame or door. This varies by style and is listed in the Features section of each product page. Not sure? Call +1 469-628-2288.

It depends on the collection. Many lines have finished side panels and need no extra end panels. Some lines use a universal box with unfinished sides, so end panels are needed for a finished look.

Each product page states whether end panels are required and shows photos of both finished and unfinished sides.

Yes. Many collections offer glass doors, usually in select wall cabinet sizes. Availability varies by style, so check the specific cabinet line.

Many styles come in multiple colors, subject to availability and production. Contact us to confirm options.

All three. Modular programs give consistency and faster turnaround. Semi-custom and fully custom solutions for unique layouts, sizes, finishes or performance needs are handled as pre-order projects.

Yes, frameless cabinets are available in stock. To confirm exact availability for your order, call +1 469-628-2288.

Single-door cabinets are fully reversible, so you choose left or right hinges during assembly. Double-door cabinets open from the center, so no handing is needed.

No. Cabinet hardware (knobs and pulls) is not included, so you are free to choose the style that fits your kitchen.

Yes. We sell quartz countertop slabs in 2 sizes: 126" x 63" and 138" x 79", with many marble-look colors such as Calacatta, Carrara, Statuario and Taj Mahal. Contact us for available colors and pricing.

We recommend finalizing your cabinet layout first, then working with a local fabricator for cutting and installation.

Yes. They work well in pantries, laundry rooms, family rooms, home offices and more. Contact us for custom sizes or design options.

No. Natural wood has unique grain patterns and color variations, and these are part of its beauty. Painted and stained finishes can also vary slightly between production runs.

Our products are manufactured by established overseas partners, with local operations and support in Texas.

You can order directly online from our All RTA Cabinets collection. Need help choosing sizes or finishes? Call us at +1 469-628-2288 or email info@usacabinetsoutlet.com.

Yes. We serve homeowners as well as trade customers. You can order directly online from our All RTA Cabinets collection.

If you need any help, contact us at +1 469-628-2288 or info@usacabinetsoutlet.com.

No. To keep pricing competitive for contractors, builders and homeowners, USA Cabinets Outlet requires a $1,999 minimum order for first-time purchases. This lets us operate at outlet-level pricing and pass the savings on to you.

Cabinet sample doors are not included in the minimum and can be ordered on their own.

Most clients come to us with a finalized kitchen layout and cabinet list, which makes it easy to place one order and get the full benefit of our pricing.

Have an urgent project? Email us at info@usacabinetsoutlet.com and our team will work with you on the fastest possible solution.

Once your first order is complete, you are an established customer. Later orders do not need to meet the $1,999 minimum, but they must be arranged directly with our team.

For follow-up orders, contact us by phone or email. Shipping is based on actual carrier charges, and we choose the most efficient method for the order size and weight. Smaller items may ship via UPS or FedEx; larger items are quoted for freight or pallet delivery.

We accept ACH bank transfer, wire transfer, credit cards (processing fees may apply) and company checks (subject to clearance).

Yes. We offer flexible financing for qualified customers, with budget-friendly monthly payments and a fast, simple application.

Learn more on our Financing page or contact us to get started.

Yes. A deposit is required to confirm your order, and the remaining balance is due before your order is released for delivery or pickup. Deposit amounts may vary by order type.

Your order is confirmed once the specifications, drawings, finishes and quantities are approved in writing and your deposit has been received and cleared.

Yes, sales tax applies unless you provide a valid resale or tax-exemption certificate before invoicing.

We work with homeowners, builders, developers, designers and authorized dealers on both residential and project-based work.

Yes. Builders and contractors get competitive factory-direct pricing, high volume discounts and access to in-stock inventory for fast project turnaround.

Send us your project details for a quote, or visit our Builders & Contractors page.

Yes. For large developments or special project requirements, factory-direct production and overseas fulfillment can be arranged on request, based on project scope, volume and timeline.

A 10x10 kitchen is the standard layout used across the industry to compare cabinet pricing. See our 10x10 Kitchen collection, or contact us for a quote based on your own layout.

Yes. You can change or cancel your order within 24 hours of placing it. Orders move quickly into preparation, so please contact us right away at +1 469-628-2288 (call or text) or info@usacabinetsoutlet.com and we will walk you through the details.

Your order may still be in review or processing. In some cases payment is authorized first and captured once the order is confirmed and prepared for shipment.

For a quick update, call +1 469-628-2288 or email info@usacabinetsoutlet.com.

Orders are typically scheduled for pickup or delivery within 2–4 business days for customers in the Dallas, Carrollton, Anna and surrounding areas.

If anything needs to change, please let us know within 24 business hours of placing your order.

It may be, depending on order size, product availability and delivery location. Requests are reviewed case by case. On a tight deadline? Call +1 469-628-2288 and we will review every option to meet your timeline.

Once your order ships, you will receive an email with tracking and delivery details. If you have not received tracking or would like an update, contact us at +1 469-628-2288 or info@usacabinetsoutlet.com.

A receipt is emailed automatically once payment is completed. If you did not receive it or need another copy, email info@usacabinetsoutlet.com and we will resend it.

All cabinets ship directly from our warehouse at 3871 County Road 424, Anna, TX 75409.

Yes. Orders of $4,999 or more ship free within about a 2-hour drive of our Anna, TX showroom and warehouse (3871 County Road 424, Anna, TX 75409).

We ship throughout the contiguous (lower 48) United States. Orders of $4,999 or more within about a 2-hour drive of our Anna, TX warehouse ship free.

For all other locations, shipping is calculated after we review your order, based on destination, order size and weight. We confirm the cost with you before anything ships.

We do not ship to Alaska, Hawaii, U.S. territories or other offshore locations.

In-stock orders ship within 24 hours to a few business days. Pre-orders take about 2–4 weeks from order confirmation and deposit. Pickup is available by appointment.

Delivery times are estimates and may vary with order size, location and carrier schedules.

RTA cabinets ship flat-packed in factory-standard packaging from our Anna, TX warehouse. We also ship countertops, glass and hardware. Packaging can vary by order type, size and carrier requirements.

Yes. Local customers can pick up their orders after receiving official confirmation by email. Please schedule an appointment in advance so we can prepare and securely pack your order.

No. To keep processing fast and every order protected, all deliveries ship through our established freight carrier network with pickup directly from our docks.

You are welcome to arrange your own transportation if you pick up from our warehouse. All delivery orders, whether residential, commercial or job site, must ship with our assigned carriers.

No. Shipping is handled by our network of national freight carriers, which lets us deliver reliably and cost-effectively across the U.S. For urgent projects, email info@usacabinetsoutlet.com and we will find the fastest option.

Some products ship in the original packaging of our manufacturer or distribution partner. USA Cabinets Outlet is still your seller and your contact for order support, service and warranty.

Yes. Standard delivery is curbside unless other arrangements are agreed in advance. Please plan for help moving boxes inside.

Delivery dates are estimates. While we work hard to meet them, carrier schedules and weather can cause delays that are outside our control.

Yes. Our ready-to-assemble cabinets come with clear step-by-step instructions plus detailed YouTube assembly videos.

You will typically need a hammer, cordless drill or screwdriver, pneumatic nail gun, rubber mallet and (optional) wood glue.

Most simple cabinets take about 10–15 minutes. Larger cabinets such as pantries and corner units take a bit longer. Just follow the step-by-step video for that model.

Yes. Our RTA cabinets are designed to be assembled and installed on site. Shop them in our All RTA Cabinets collection.

We sell ready-to-assemble (RTA) cabinets. If you would like help with installation, contact us directly. We can provide a quote and support for installation based on your project.

Call +1 469-628-2288 or email info@usacabinetsoutlet.com.

Our cabinets are designed for straightforward DIY assembly, but we recommend a professional if you are not comfortable with basic tools or want the best possible alignment and finish, especially on larger projects.

Wood glue is optional for most styles. Certain specialty lines do require glue, and this is clearly noted in their instructions or videos. Some customers use glue anyway for extra strength.

Yes, toe kicks are recommended for all base cabinets, including styles with a built-in toe kick. Because cabinet fronts are usually nailed during assembly, seams may show.

For a clean finish, install a toe kick skin (usually 8 ft long) with construction adhesive.

Use a brad or finish nailer and fasten the crown to a mounting strip (starter rail) on top of the wall cabinets. Add wood glue or construction adhesive for durability, and measure and miter carefully for tight corners.

Please accept the delivery even if the packaging looks damaged, then submit a claim through our Replacement Parts Assistance page.

Include your order number, the affected SKUs, a short description and clear photos. A support specialist will review it and contact you if anything else is needed before processing replacement parts.

Visible freight damage: report within 3 days of delivery. Inspect everything as soon as it arrives.

Concealed damage (found after unpacking): report within 30 days of delivery through our Replacement Parts Assistance page with photos and your order information.

First, check all packaging carefully, especially long boxes. Fillers, toe kicks, moldings and touch-up kits are often packed together or inside larger cabinets.

If something is still missing, submit a request through our Replacement Parts Assistance page with your order number and the missing items, or contact us at +1 469-628-2288 / info@usacabinetsoutlet.com.

Your claim may still be under review or missing information. Make sure it includes your order number, photos and a clear description. If it has been more than 2 business days, call +1 469-628-2288 or email info@usacabinetsoutlet.com.

Yes. Returns are accepted within 30 days of delivery for unused, unassembled items in their original packaging. Returns must be approved in advance, and a 25% restocking fee applies.

Fully assembled items, custom or special-order items, and accessories (toe kicks, fillers, moldings) are final sale.

To start a return, contact us at +1 469-628-2288 or info@usacabinetsoutlet.com. If you bought through a retailer or dealer, please follow their return policy.

Return shipping is paid by the customer unless the return is due to our error. Original shipping charges are not refundable.

Our cabinets are backed by a Limited Lifetime Warranty, plus a 1-year manufacturer warranty. Coverage applies to defects in materials and workmanship under normal residential use, for the original purchaser with the original invoice.

It does not cover damage from improper installation, misuse, water or moisture, or normal wear. See our Warranty Policy for full details by product line.

No. The warranty covers replacement parts only. Labor, installation and removal costs are not included.

Warranty coverage applies to orders delivered within the contiguous (lower 48) United States.