Delivery & Return Policy

Inspect your cabinets as soon as they arrive. Here is what can be returned, what is final sale and how to report a problem.

Last updated March 2, 2026

RTA kitchen cabinet door samples at USA Cabinets Outlet
30 days to report damage or missing parts
  • 25% restocking fee

    Applies to any approved return once an order ships, is delivered or is picked up.

  • 30-day claim window

    Report shipping damage, defects or missing parts within 30 days of receiving your order.

  • Approval required

    Every return must be approved by our team before anything is sent back.

What can be returned?

Please inspect every item as soon as it is delivered or picked up. Anything assembled, modified or installed cannot be returned or refunded.

Returnable

  • Unassembled RTA cabinets
  • Boxes that are still unopened
  • Items in original condition and packaging
  • Approved by our team in advance

Not returnable

  • Anything assembled, modified or installed
  • Accessories Final sale
  • Toe kicks Final sale
  • Fillers Final sale
  • Moldings Final sale

How to request a return

Three steps, start to finish.

  1. Inspect your delivery

    Open the shipment right away and check items, sizes and finishes against your order.

  2. Contact us for approval

    Call or email our team with your order details. Returns sent without approval are not accepted.

  3. Send back approved items

    Return the approved cabinets unopened in original packaging. The 25% restocking fee is deducted from your refund.

Good to know

Check your order before you pay

Review every item, size, finish and specification with your sales representative. By submitting payment, you agree to these terms.

Out-of-stock items

Lead times can change for reasons outside our control. If a cabinet cannot arrive on time, we may refund that item or offer a comparable size or replacement.

Supplier packaging

Some orders ship directly from our manufacturer or partners, so boxes may show their labels. Your order is still with USA Cabinets Outlet, and we handle all support and claims.

Delivery questions

Can't find your answer? Our team is available Mon–Fri, 8:00 AM – 5:00 PM CT.

info@usacabinetsoutlet.com

Do you deliver to my ZIP code?

In most cases, yes. Coverage depends on the product and delivery method. Contact our team or enter your details at checkout to see the options for your ZIP code.

Is next-day delivery available for all orders?

No. It depends on stock, processing time and your location. Some items need extra handling before they ship, and we give you an estimated delivery time first. If you have a tight deadline, call us to find the fastest option.

Do I need to be there to sign for delivery?

Only if you choose signature-required delivery. With that option, someone must be available to sign when the shipment arrives, which helps prevent loss or misdelivery.

Do you deliver on public holidays?

We keep processing and delivering orders during public holidays whenever possible. Holiday shipping volume and carrier limits can slow transit in some areas.

My order hasn't arrived yet. What's the status?

Our team tracks every shipment and works to move it forward. Delivery can be delayed by high order volume, carrier delays or other factors outside our control. Contact us any time for an update on your order.

TRUST SECTION

Competitive Volume Pricing

Reliable Supply Network

Coordinated Job-Site Delivery

WHO WE WORK WITH

General Contractors

General Contractors

Home Builders

Remodelers

Remodelers

Property Investors

Property Investors

Why RTA

RTA Cabinets

At USA Cabinets Outlet, our online selection of ready-to-assemble cabinets makes it easier to plan and upgrade your kitchen with less hassle. RTA cabinets give homeowners, contractors, and remodelers the flexibility to create a kitchen that fits both their layout and budget.

With a variety of colors, styles, and finishes available, our RTA cabinets are designed to help you create a clean, functional, and updated space.

Shop RTA Cabinets

Benefits of Ready-to-Assemble Cabinets

RTA cabinets combine practicality, style, and value. Here is why many customers choose them:

  • Quality Construction

    Plywood boxes and solid wood doors built for everyday use in homes and projects.

  • Multiple Style Options

    Shaker, slim shaker and slab doors in many colors and finishes.

  • Cost Savings

    Flat-pack shipping and on-site assembly save on labor and freight.

  • Easy Assembly

    Clear instructions, video guides and all hardware included.

Why Contractors Choose to Work With Us?

<strong>Straightforward pricing structure</strong>

Straightforward pricing structure

<strong>Clear communication & quick response</strong>

Clear communication & quick response

<strong>Flexible sourcing for ongoing projects</strong>

Flexible sourcing for ongoing projects

<strong>Long-term supply relationships</strong>

Long-term supply relationships

Customer Testimonial

Why RTA

RTA Cabinets

At USA Cabinets Outlet, our online selection of ready-to-assemble cabinets makes it easier to plan and upgrade your kitchen with less hassle. RTA cabinets give homeowners, contractors, and remodelers the flexibility to create a kitchen that fits both their layout and budget.

With a variety of colors, styles, and finishes available, our RTA cabinets are designed to help you create a clean, functional, and updated space.

Shop RTA Cabinets

Benefits of Ready-to-Assemble Cabinets

RTA cabinets combine practicality, style, and value. Here is why many customers choose them:

  • Quality Construction

    Plywood boxes and solid wood doors built for everyday use in homes and projects.

  • Multiple Style Options

    Shaker, slim shaker and slab doors in many colors and finishes.

  • Cost Savings

    Flat-pack shipping and on-site assembly save on labor and freight.

  • Easy Assembly

    Clear instructions, video guides and all hardware included.

Frequently Asked Questions

Do you offer contractor pricing for West Texas projects?

Yes. We provide project-based contractor pricing for qualified builders, remodelers, and general contractors across West Texas (including Lubbock, Midland, and Odessa). Submit the form to get started.

What do I need to submit to receive a quote?

At minimum, share your project city, estimated order volume, and delivery preference. For the fastest and most accurate quote, upload your layout, measurements, cabinet list, or plan (PDF/JPG/PNG).

How do delivery and pickup work in West Texas?

You can choose pickup from a warehouse or delivery to the job site. We coordinate scheduling and freight details based on your project timeline and location.

How soon will I hear back after submitting the form?

Typically within 24 business hours. If you include a layout/cabinet plan and key measurements, we can respond faster with clearer recommendationmendations.