Check your order before you pay
Review every item, size, finish and specification with your sales representative. By submitting payment, you agree to these terms.
Inspect your cabinets as soon as they arrive. Here is what can be returned, what is final sale and how to report a problem.
Last updated March 2, 2026

25% restocking fee
Applies to any approved return once an order ships, is delivered or is picked up.
30-day claim window
Report shipping damage, defects or missing parts within 30 days of receiving your order.
Approval required
Every return must be approved by our team before anything is sent back.
Please inspect every item as soon as it is delivered or picked up. Anything assembled, modified or installed cannot be returned or refunded.
Three steps, start to finish.
Open the shipment right away and check items, sizes and finishes against your order.
Call or email our team with your order details. Returns sent without approval are not accepted.
Return the approved cabinets unopened in original packaging. The 25% restocking fee is deducted from your refund.
Review every item, size, finish and specification with your sales representative. By submitting payment, you agree to these terms.
Lead times can change for reasons outside our control. If a cabinet cannot arrive on time, we may refund that item or offer a comparable size or replacement.
Some orders ship directly from our manufacturer or partners, so boxes may show their labels. Your order is still with USA Cabinets Outlet, and we handle all support and claims.
Can't find your answer? Our team is available Mon–Fri, 8:00 AM – 5:00 PM CT.
info@usacabinetsoutlet.comIn most cases, yes. Coverage depends on the product and delivery method. Contact our team or enter your details at checkout to see the options for your ZIP code.
No. It depends on stock, processing time and your location. Some items need extra handling before they ship, and we give you an estimated delivery time first. If you have a tight deadline, call us to find the fastest option.
Only if you choose signature-required delivery. With that option, someone must be available to sign when the shipment arrives, which helps prevent loss or misdelivery.
We keep processing and delivering orders during public holidays whenever possible. Holiday shipping volume and carrier limits can slow transit in some areas.
Our team tracks every shipment and works to move it forward. Delivery can be delayed by high order volume, carrier delays or other factors outside our control. Contact us any time for an update on your order.
At USA Cabinets Outlet, our online selection of ready-to-assemble cabinets makes it easier to plan and upgrade your kitchen with less hassle. RTA cabinets give homeowners, contractors, and remodelers the flexibility to create a kitchen that fits both their layout and budget.
With a variety of colors, styles, and finishes available, our RTA cabinets are designed to help you create a clean, functional, and updated space.
Shop RTA Cabinets→RTA cabinets combine practicality, style, and value. Here is why many customers choose them:
Plywood boxes and solid wood doors built for everyday use in homes and projects.
Shaker, slim shaker and slab doors in many colors and finishes.
Flat-pack shipping and on-site assembly save on labor and freight.
Clear instructions, video guides and all hardware included.
At USA Cabinets Outlet, our online selection of ready-to-assemble cabinets makes it easier to plan and upgrade your kitchen with less hassle. RTA cabinets give homeowners, contractors, and remodelers the flexibility to create a kitchen that fits both their layout and budget.
With a variety of colors, styles, and finishes available, our RTA cabinets are designed to help you create a clean, functional, and updated space.
Shop RTA Cabinets→RTA cabinets combine practicality, style, and value. Here is why many customers choose them:
Plywood boxes and solid wood doors built for everyday use in homes and projects.
Shaker, slim shaker and slab doors in many colors and finishes.
Flat-pack shipping and on-site assembly save on labor and freight.
Clear instructions, video guides and all hardware included.
Yes. We provide project-based contractor pricing for qualified builders, remodelers, and general contractors across West Texas (including Lubbock, Midland, and Odessa). Submit the form to get started.
At minimum, share your project city, estimated order volume, and delivery preference. For the fastest and most accurate quote, upload your layout, measurements, cabinet list, or plan (PDF/JPG/PNG).
You can choose pickup from a warehouse or delivery to the job site. We coordinate scheduling and freight details based on your project timeline and location.
Typically within 24 business hours. If you include a layout/cabinet plan and key measurements, we can respond faster with clearer recommendationmendations.